Frequently asked questions
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Made Whole is a small family-owned business, when I say, “we/us/our” I am referring to one person (myself) not a team or a robot. So please understand that information such as pricing, ingredients, delivery days and times my differ from time to time.
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All Made Whole products are proudly home-made. You may find textures vary ever so slightly from batch to batch so feel free to loosen with a bit of breast milk, formula or water to suit your baby’s preference.
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All customers need to be aware of a child’s allergies prior to exposing to new foods/flavours.
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Made Whole products are prepared in an environment that may have been exposed to allergens i.e. nuts/seeds/dairy etc
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Best used before 5 months, although we have no doubt they will have been demolished by then. Once defrosted keep for no longer than 48 hours in the fridge. We do not recommend refreezing once a meal has been defrosted.
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Exposure, exposure, exposure!! It can take up to 15 exposures to a food before your little one enjoys it. Just because they turn away from a food doesn’t mean they don’t like it. It’s all new. It’s all a journey, so keep offering.
Delivery/Shipping details
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Cut off for all orders is Sunday mid-day, unless sold out prior. Orders are dispatched on Tuesday, unless you have opted to ‘pick up’ at check out.
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Sorry we do not offer nation-wide shipping. We do however deliver to over 100 postcodes across Tauranga, Waikato, Hamilton, Auckland and surrounding areas.
Find out more about where we deliver to here. Delivery Details
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If your address is outside of the delivery zone, your order may still be processed but you will be notified and refunded the amount of the purchase.
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Minimum spend of $40 to qualify for delivery as the packaging and insulation is rather extensive to ensure your product arrives in the best condition possible.
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Check out our delivery details and prices for each region here. Delivery Prices
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We deliver to your front door with your goodies securely packed using insulated boxes lined with wool insulation to keep them snug and frozen.
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Free pick up is available from Welcome Bay, Tauranga - please select this option at checkout.
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Pick-up is to be organised via email. Pick-up days are Wednesday & Thursday between 1pm – 3pm
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Visit our full Delivery details here.